We pride ourselves on our customer service, punctuality and ease of use. All unilink services operate dual door vehicles. It's not just our buses that are easy to use and accessible for all, our website is too as it features technology which helps the visually impaired. The software can also translate into many different languages.
All buses are low floor and easy access - and we have spaces available for wheelchair users. Our friendly drivers are always happy to assist. In the absence of national guidance, we can only carry mobility scooters below a certain size on our easy-access buses.
We pride ourselves on our customer service, on regular basis we get feedback from independant mystery travellers who use our buses and score our services. Unilink staff and services frequently get over 90% on customer service.
A number of ticket options are available to make travel easy and affordable, from standard single and dayrider tickets to period and academic passes available on our key smartcard.
Unilink are always keen to hear your comments or queries, so please feel free to contact us for more information or to discuss our services.
our travel advisors are here to help
0900 - 1600 term time
0930 - 1400 vacation time
023 8059 5974